COMPLIMENTS COMMENTS and COMPLAINTS
We welcome feedback and are committed to continuous improvement. If you have a concern, please contact us directly or speak with any member of our team.
📞Call us on (02) 6862 3757
📍 Visit Neighbourhood Central
📧 Email us at [email protected]
📝 Submit your concern using the form below.
Your safety and wellbeing are our priority.
Complaints and Whistleblower Protection
At Neighbourhood Central, we are committed to providing safe, respectful, and high-quality care. Under the new Aged Care Act 2024, we have strengthened our approach to handling complaints and protecting whistleblowers.
Your Voice Matters
We encourage anyone; clients, families, staff, volunteers, or community members, to speak up if they have concerns about our services. You can make a complaint or raise a concern anonymously and without fear of retaliation.
📞Call us on (02) 6862 3757
📍 Visit Neighbourhood Central
📧 Email us at [email protected]
📝 Submit your concern using the form below.
Your safety and wellbeing are our priority.
Complaints and Whistleblower Protection
At Neighbourhood Central, we are committed to providing safe, respectful, and high-quality care. Under the new Aged Care Act 2024, we have strengthened our approach to handling complaints and protecting whistleblowers.
Your Voice Matters
We encourage anyone; clients, families, staff, volunteers, or community members, to speak up if they have concerns about our services. You can make a complaint or raise a concern anonymously and without fear of retaliation.